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WFH Policy Template Pakistan — What to Include in 2026

Zaffre HRM Team · May 30, 2026

"We are flexible about WFH" without a written policy is how WFH becomes the source of disputes. A real WFH policy is the contract between company and employee: what is expected, what is permitted, what is monitored, what triggers revocation. Here are the 10 sections every Pakistani company's WFH policy must include in 2026.

1. Eligibility

Which roles can WFH? Often:

  • Confirmed permanent staff (after probation)
  • Specific roles where work is laptop-based and doesn't require physical presence
  • Excludes: client-facing physical operations, security roles, factory operations

2. Hours and online availability

  • Core hours during which employees must be online and responsive (e.g., 10am-4pm)
  • Outside core hours — flexibility
  • Total hours expected per day (matches regular employment)
  • Time zone (relevant if working with international clients)

3. Equipment + workspace

  • Laptop provided by company or BYOD allowed
  • Internet connectivity — stipend / employee responsibility
  • Furniture / ergonomic setup — guidance or stipend
  • Quiet workspace expectations during meetings

4. Information security

  • No public Wi-Fi for client work
  • Encrypted disk required
  • VPN usage where mandated
  • Confidentiality of work-related conversations / screens
  • No saving sensitive data on personal devices
  • Lost device immediately reported

5. Attendance + monitoring

  • Daily face check-in via mobile or desktop app
  • Active hours tracked via desktop monitoring agent
  • What is monitored (application categories, active hours) and what is NOT (no keystroke logging, no screen recording all day, no webcam)
  • Data visible to employee + manager only
  • Retention period

See: productivity-based attendance.

6. Productivity expectations

  • Output expectations — same as in-office
  • Response-time expectations for messages / emails during core hours
  • Sprint / task completion expectations
  • Performance review during WFH same as in-office

7. Client communication discipline

Especially for service businesses:

  • Client communication only via company channels (no personal WhatsApp)
  • Client emails routed through company-owned mailboxes
  • Client identity discipline (using company-assigned nicknames for client identity protection)
  • Calls recorded per policy

See: managing remote employees.

8. Meetings + sync rituals

  • Daily standup (online)
  • Weekly 1-on-1 with manager
  • Monthly all-hands attendance
  • Quarterly in-person meeting requirement (if applicable)

9. Revocation conditions

  • What triggers loss of WFH privilege:
    • Sustained low active hours without explanation
    • Missed deliverables
    • Information security violations
    • Client communication discipline violations
    • Performance issues
  • Process: warning → revocation → return to office
  • Right of appeal

10. Signing and updates

  • Employee signs WFH policy on opting in
  • Updated policy issued + signed annually or on material change
  • Acknowledgement of monitoring + data handling

What to avoid in WFH policies

  • "Whatever you feel is fine" — sets no expectations, creates disputes
  • Surveillance overreach (continuous webcam, keystroke logging) — destroys trust
  • Different rules for different employees in same role — favouritism perception
  • No revocation clause — cannot reverse problem cases
  • No core hours — no synchronous collaboration possible

The cultural side

In Pakistani workplace culture, in-person time still matters significantly. A pure-WFH policy without periodic in-person components tends to fray relationships. Most successful Pakistani WFH policies include:

  • 1-2 days per week in office for hybrid roles
  • Quarterly all-team in-person gathering
  • Annual offsite
  • In-person for major decisions / planning

The Zaffre HRM WFH support

Zaffre HRM supports WFH workflows — WFH request approval, attendance via mobile / desktop, productivity tracking with transparency, monitoring scope configurable per company, audit trail. See: remote management playbook.

Book a demo.

Caveat

This article is template guidance, not legal advice. Have your WFH policy reviewed by an HR / labour-law practitioner for your specific business context.