Secure client communication
Secure client communication with employee nickname masking
Zaffre Connect gives every employee a company nickname when interacting with clients; clients only ever see the nickname (and a Client #abcd alias for themselves), never the employee's real name or contact details. Relationships stay with the company.
Who this is for
Agencies, consulting firms, service businesses where employees risk taking client relationships off-platform if they leave.
What you get
- OutcomeClients never get an employee's real email or phone
- OutcomeEmployees never see the client's real identity directly
- OutcomeAll communication archived on the company side
- OutcomeEmployee exit cannot take the client relationship with them